IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Search results: watsonx Assistant

Showing 39 of 1030

Update the Zendesk connection

The connection to Zendesk through web chat today is mostly compatible only to the older Chat feature of Zendesk. Zendesk now has this Agent Workspace which combines the chat feature with the ticket system. The older chat feature will also not be u...
about 3 years ago in watsonx Assistant 0 Not under consideration

Hashtag nodes for fast and easy navigate

I see a common issue when developing a complex Assistant. finding bugs and navigate.. it's a complex and not fast task to do. This is because IBM Watson Asssitant does not have a find tool, to search entire node structure for specific terms, and t...
about 6 years ago in watsonx Assistant 1 Not under consideration

Allow custom attributes to be added to any field in json editor (image, button, option)

As in previous versions we had to enter our own json objects for images, buttons and so on. With the newer UI editor for such fields it makes them easier to use for non technical people, but for developers it’s much more difficult to add custom pr...
over 6 years ago in watsonx Assistant 0 Delivered

Add delete confirmation on Multi-reponse nodes

One of the USP of Watson Assistant is super intuitive Dialog editor UI. Developers being key targets for WA, it is imperetive to have best in class UI. On nodes, multi-response condition, there is a delete and a gear icon. The icons are too close ...
almost 7 years ago in watsonx Assistant 0 Not under consideration

Workspace Security

It would be useful to be able to control who has read/write access on each workspace within a single Watson Assistant service. For example, we would like to give our development team write access to the "development" workspaces but not the "produc...
over 7 years ago in watsonx Assistant 1 Delivered

Rename the "confidence" value to "score"

In mathematics, the standard way to refer to the numeric output representative of certainty of a classification algorithm is as a "score." The name of this in the json structure returned by Watson Assistant currently is "confidence". However, this...
over 7 years ago in watsonx Assistant 0 Not under consideration

Increase Space Allowed For Chatbot Name

The chatbot name for Web chat instance in Watson Assistant is limited to 18 characters. There is space for 38 characters in the chatbot top bar. It would be great to have at least 30 characters available as that doesn't compromise Watson UI by nam...
over 4 years ago in watsonx Assistant 0 Not under consideration

Make outbound calls with Phone Integration

We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated ( https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-ag...
over 4 years ago in watsonx Assistant 0 Not under consideration

Allow custom json elements/components

In the old version of Watson Asssitant the format of a reponse component was not rescricted to a few components. This was very good as it allowed flexsible extensions and custom UI interactions to be develop directly in WA without additional backe...
almost 5 years ago in watsonx Assistant 0 Not under consideration

Analytics allow quick selection of all intents/entities

Often the developer or chatbot maintainer wants insight into most intents or entities. The current UI is very inconvenient for this. A user have to select each intent and upon selection of a single intent a search query is sent to the backend. So ...
almost 5 years ago in watsonx Assistant 0 Not under consideration

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