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IBM Data and AI Ideas Portal for Customers


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Status Functionality already exists
Workspace watsonx Assistant
Created by Guest
Created on Nov 29, 2017

Conditional prompts on slots

It would be great that a slot could accept different prompts for "If not present, then ask", and each prompt could also be conditional.

 

Imagine this scenario of booking appointment for vet practices: I have a node with a slot configured with a prompt "How soon can you come?

 

Then the bot is suggesting dates until no more dates available. When it reaches this point, the bot is configured to jump to the node with the slot. In this case I would like to ask "What other day would you like to come?" rather than "How soon can you come?"

  • Guest
    Reply
    |
    Jan 7, 2019

    You can edit the json of slots by clicking the settings wheel next to it. You can also make a slot conditional by clicking the settings cog and adding more conditions, including other slot values. I dont think these two do everything you've outlined above but should cover a majority.