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We need to have Watson Speech To Text Service in German Language

35%-50% of the entire Europen market can be adressed by German language. Not all people know, that German langauage is not only used in Germany, bus in : Austria, Switzerland, partly Polen, Netherland, Hungaria, Slowakia, Tscheck Republic, Solvenia etc. .. in all these countries we have for exampe call and service center Watson opportunities with Speech... but we can not deliver ... we loose against Microsoft . ... we looose against Nuance... because IBM has no STT in German language. This must change NOW :-)

  • Wolfgang Hildesheim
  • Oct 23 2017
  • Shipped
Why is it useful?
Who would benefit from this IDEA? we have a multi million pipeline of deals where we could sell Watson STT in German language... multiple IBM clients and IBM teams want it !!!!
How should it work?
Idea Priority High
Priority Justification
Customer Name
Submitting Organization
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  • Admin
    KATI VENTURATO commented
    9 Aug, 2019 02:39pm

    Added to the service in Q4 2018

  • Claus Wunderlich commented
    11 Jan, 2019 11:15am

    Hello Rob,

    first of all I would like to wish you a Happy New Year!

    Regarding to this case, the original problem is solved after the
    "soft-deleted" views have been finally removed. We discussed this status
    yesterday during our regular meeting. A final question raised up, how a
    view becomes soft-deleted. We always thought that this feature is only for
    documents, but not for views and folders.

    Here I become suspicious about the design element "Shared , Private on
    First Use", once again. I remember at least two cases where this specific
    design element was part of the problem. Can we say that the soft-deletions
    you found have this characteristic, too?

    [NotesDatabase]
    Server = sedcda43.ec.corpintra.net/ITI/Prod/EEC
    Path = apps\confidential\096\cc_tracking.nsf
    NoteID: 630502 ( h99EE6 )
    Last Modification Time (In this file): 21.08.2018 11:21:32
    Creation Time (Initially): 12.04.2012 23:10:08
    Last Modification Time (Initially): 21.08.2018 11:21:32
    Modification Sequence Nb: 3
    UNID: 73A01826910B1CC4C12579DE007448E4
    Class: View Private (0x1008)

    This Note is a Deletion Stub...
    There are in total 3 private views in softdeletion.

    The question now, can an end-user initiate this deletion and is it
    expected that these views become soft-deleted? Then I would also expect
    that DBMT compact is able to handle this views/documents without errors.
    If these views/documents have been soft-deleted "accidentally", do we have
    a theory how this could happen (programmatic) and how to avoid this
    problem?

    Can you answer this question or further discuss this topic with your team?

    Mit freundlichen Grüßen / Kind Regards,
    Claus Wunderlich

    Accelerated Value Team
    IBM Software Services for Collaboration Solutions

    Aktuelle Informationen auch in der AVP Community >>>
    https://ibm.biz/GermanAVPCustomerCommunity
    ───────────────────────────────────────────────────────────────────
    IBM Deutschland GmbH
    Hollerithstr. 1
    81829 München / Germany

    Phone: +49-7034-643 1241
    Mobile: +49-172-839 3541
    eMail: claus.wunderlich@de.ibm.com
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    IBM Deutschland GmbH / Vorsitzender des Aufsichtsrats: Martin Jetter
    Geschäftsführung: Matthias Hartmann (Vorsitzender), Norbert Janzen, Stefan
    Lutz, Nicole Reimer, Dr. Klaus Seifert, Wolfgang Wendt
    Sitz der Gesellschaft: Ehningen / Registergericht: Amtsgericht Stuttgart,
    HRB 14562 / WEEE-Reg.-Nr. DE 99369940

  • Wolfgang von Drews commented
    9 Nov, 2018 05:38am

    @Kati - pls. see separate email

  • Admin
    KATI VENTURATO commented
    8 Nov, 2018 11:05pm

    @wolfgang - Do you have any Voice Gateway/Voice Agent opportunities in your pipeline?  Please email them to me. 

  • Wolfgang von Drews commented
    8 Nov, 2018 10:25pm

    need narrowband model für STT German as well! we have >5.000 call center in  Germany alone.

  • BHAVIK SHAH commented
    6 Sep, 2018 03:13pm

    Watson Speech to Text will provide support for German Broadband model in Q3 2018. This will include support for our Customization services. We do not have a plan to provide support for German Narrowband model yet in our roadmap.

  • Siddhartha Arora commented
    7 Aug, 2018 01:26pm

    IBM Business Partner (NTS Retail - https://www.ntsretail.com) is seeking German Language support. Please contact me if you want to work with them for a business case. For the moment they are using this service from a competitor (not their preference).

  • THOMAS CHEUK commented
    23 Jul, 2018 04:36am

    What is the point of having this Idea Portal when IBM official can, without a reason, simply ignore the most wanted feature with more than 600 votes and 100 comments?

  • Kai Schlamp commented
    13 Jun, 2018 09:33pm

    German STT would be very important for our products, too. Please make it available.

  • Florian Benjamin Lutz commented
    7 May, 2018 09:10am

    Working with Daimler Trucks. We need german as a first level citizen in all watson services!

  • Thorsten Kull commented
    24 Apr, 2018 03:13pm

    We are having concrete customer requests on the table and need this urgently!

  • Heiner Salzwedel commented
    24 Apr, 2018 01:46pm

    Germany is one of the G7 and US allies, but none of the Arab countries or Korea has this political and economic weight. Why can WATSON understand Arabic and Korean but unfortunately not German? Here is a huge potential left. Please address this topic to IMB and publish a schedule for implementation as quickly as possible.

  • Denis Muratcehajic commented
    6 Dec, 2017 12:03pm

    Same here - we definitely want to go for IBM STT, but there's currently no German Version what the Client requires though! In the worst case, we will Need an alternative Provider like MS...

  • Benjamin Köhn commented
    6 Dec, 2017 08:35am

    Daimler AG

    needs this!

  • Frank Böttcher commented
    6 Dec, 2017 08:32am

    To get full acceptance from customers in Germany and countries where the German language is used, there's an urgent need to have the Watson Speech to Text Service in natural language. It's a must have to get significant market share with our Watson solutions in that region!

  • Felix Steinhardt commented
    5 Dec, 2017 01:21pm

    Very important for many customers!

  • Roger Hänggi commented
    1 Dec, 2017 03:23pm

    Today, I met some people from the senior management of the largest railway operator and infrastructure owner in Europe. Watson services with dialogs in natural spoken languages (German and other non-English european languages) are required to provide market leading services for their employees and customers. When are we able to deliver before others deliver?

  • WOLFGANG NIMFUEHR commented
    1 Dec, 2017 09:31am

    To win with C&C Watson portfolio we need Speech2Text being able to lead with complete offerings.

  • Barbara Proske commented
    30 Nov, 2017 11:15am


    I totally agree with Rene: why should we reimplement s.th. others have done and did well before us? We just need to provide the capability!


    Mit freundlichen Grüßen - kind regards,

    Barbara Proske

    Software Client Architect - CSI


    Phone: +49 175 5860389




         
    Vorsitzender des Aufsichtsrats: Martin Jetter
    Geschäftsführung: Martina Koederitz (Vorsitzende), Norbert Janzen, Stefan Lutz, Nicole Reimer, Dr. Klaus Seifert, Wolfgang Wendt
    Sitz der Gesellschaft: Ehningen / Registergericht: Amtsgericht Stuttgart, HRB 14562 / WEEE-Reg.-Nr. DE 99369940


     



     

     

    ----- Ursprüngliche Nachricht -----
    Von: IBM <05f5a315921de70f517ef5e2@mailer.aha.io>
    An: Aha! <mail@aha.io>
    CC:
    Betreff: Rene Werth responded to idea SST-I-16 We need to have Watson Speech To Text Service in German Language
    Datum: Do, 30. Nov 2017 11:45
     







  • Rene Werth commented
    30 Nov, 2017 10:44am

    IBM has been a big player in Speech Recognition market ten years ago. We've sold the business to Nuance so we just need to license back our own technology. We have lost nearly all our Speech recognition developers and researches after we have sold the business to Nuance. Interesting to see that we now have to pay for what we have developed in the past. German language should not be an issues. It is just a matter of license costs.

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