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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Submitted
Workspace IBM Safer Payments
Components Technical
Created by Guest
Created on Oct 16, 2023

Allow Investigation on non-API-enabled Instances

There are many occasions when a review of the data is required to troubleshoot, verify, or perform general research. Due to the way that Safer Payments replicates transaction activity there are many situations when the data will be different, so it is imperative to research each instance's version of the data to understand how the cluster is performing as a whole.


This is challenged by the fact that API enablement is controlled by health checks to ensure client access at all times. Flipping the API to another instance to research an issue creates client impacts by kicking them out of the API-enabled instance and onto a new instance.

Needed By Yesterday (Let's go already!)