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Prevent work in progress being discarded by workspace refresh when PA Workspace requires re-authentication of the user

example for IBM PA on Cloud via IBM SaaS: PA Workspace user authentication expires after some time. It is not transparent for the user when that happens. As a result, the user cannot save work in progress, e.g. workspace explorations that are being built or modeling that is being conducted via Workspace. Before being able to continue with work in progress, user has to re-authenticate with IBM ID. As a result, Workspace refreshes all open reports, and all work in progress on those reports is lost.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 23 2020
  • Submitted
Who would benefit from this IDEA? every user who builds workspace content, potentially all users
How should it work?

I admit I am not sure how to achieve this, but could it be as simple as preventing PA Workspace from refreshing all open content after an IBM ID has been re-authenticated? Let users continue to work on their content and save their workbooks after re-authentication instead of forcing a refresh of content, which deletes unsaved work in progress; let's bear in mind, users were not able to save work in progress because authentication expired. They don't know of that expiration until it is too late.

Idea Priority Medium
Priority Justification improve user friendlyness
Customer Name PMsquare - a Planning Analytics Implementation Partner
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