IBM Data and AI Ideas Portal for Clients

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

If you have not registered on this portal please register at . To complete registration you will need to open the email you will receive from Aha to confirm your identity.

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps:

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is:

Serviceability Driven Asset Management (S-DAM) - a new approach to Asset Performance & Reliability Management

Asset Performance & Reliability Management is just on the verge of next massive transformation. Industry 4.0, Edge Computing, Hybrid Cloud and Hybrid Analytics are changing the age old reliability approach. Asset survivability is not the sole target anymore. Asset "Service Level" management is the new focus. Impact on the operation could be detrimental when multiple connected assets start deviating from their designed service levels. If such deviations remain undetected and unattended for long, that could impact plant availability, throughput, quality of finished products and at times lead to complex HSSE incidents. IBM’s Serviceability Driven Asset Management (S-DAM) is the next generation reliability management approach that helps dealing with these challenges.

In my ARTICLE. I mentioned few real life cases which could have been averted by S-DAM

  • Guest
  • Nov 22 2020
  • Future consideration
Who would benefit from this IDEA? Asset Reliability Engineers of any process plants such as refinery, petrochemicals, power gen, paper & pulp, steel manufacturing and so on.
How should it work?

1) S-DAM's hybrid analytics algorithm successfully identified several drilling issues. It is now working in other asset intensive industries such as Energy and Utilities. We call it Serviceability Drive Asset Management (S-DAM).

2) Benefits is significant. One of our clients, Neste had excessive coke formation in a diesel manufacturing production line. The line was shut down for nearly a month, causing ~€28Mn loss. S-DAM successfully identified a number of interrelated issues due to service level deviation of connected asset system. Another client is OMV who are piloting several use cases to benefit from improving the % of quality product volume. 3rd in line is Algoma Steel. S-DAM could help them avoid 'Sticker Defects' in high quality steels.

3) Currently we have a very small team. However the market interest is growing very fast. We need to build capability very quickly.

Idea Priority Medium
Priority Justification Although we are working with a small account team in Finland and IBM Research data science team has recently expressed their interest to participate in further developing S-DAM, we need to scale and create assets for quick delivery.
Client Name Neste, Algoma Steel, OMV, JFE Steel, Woodside Energy, DoW, ADAMA Chemicals
  • Attach files

IBM's success depends on gathering feedback from customers like yourself. Aha Ideas Portal is the third party tool through which IBM Offering Managers gather feedback from customers such as yourself.
IBM is a global organization with business processes, management structures, technical systems and service provider networks that cross borders. As such, the information collected through Aha Ideas Portal (Customer Name, Customer Email Address) will be stored by them in the United States, and handled only as per IBM's instructions and policies. Your data (Name and Email Address) will NOT be shared with other IBM customers.
In order to safeguard your information in Aha, do not leave your workstation unattended while using this application, log off after using it, and print only if necessary. If you need to make a hardcopy, remember to pick up the print-out immediately, keep it under lock, and destroy it immediately when no longer needed.
NOTICE TO EU RESIDENTS: per EU Data Protection Policy, if you wish to remove your personal information from the IBM ideas portal, please login to the ideas portal using your previously registered information then change your email to "anonymous@euprivacy.out" and first name to "anonymous" and last name to "anonymous". This will ensure that IBM will not send any emails to you about all idea submissions