We recently applied a fix pack to move from MDM SE 11.6 FP10 to FP11. Whilst the instructions said to take a backup there was no mention of any post deploy restores being required other than the cba. Some weeks later under heavy load the system crashed and it was then we discovered our customisations to various configuration files had been reset back to their default values, e.g. the 'cnf' files in the conf directory which held our configurations for number of contexts.
After having IBM on site for several months setting up our new system it was somewhat annoying that we then had to hunt around to work out ourselves what damage applying the FP had done to our customisations.
|Who would benefit from this IDEA?||The customer. The new FP approach was documented by IBM as being easier, but to me it seems it's easier for IBM not easier for the customer.|
How should it work?
At an absolute minimum the documentation should detail what will need to be restored after deployment of the FP. But realistically these values should be maintained or restored as part of the FP deploy process.
|Priority Justification||If every FP means having to backup and restore customisations then there are a couple of likely outcomes:|
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