IBM Data and AI Ideas Portal for Clients

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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If you have not registered on this portal please register at http://ibm.biz/IBM-Data-and-AI-Portal-Register . To complete registration you will need to open the email you will receive from Aha to confirm your identity.

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Additional Information

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Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is: https://hybridcloudunit-internal.ideas.aha.io

Classic IIDR server's STOP,ALL command process should enable the timeout function

 In a customer's production environment STOP,ALL command was entered to a IMS target server but the termination process hung.  After 80 minutes passed STOP,ALL,IMMEDIATE was entered and the server successfully terminated. (The incident is reported by PMR 13009,69G,760, /Case #TS002543244)
The customer asked IBM to show the procedure to terminate the server more quickly, even when the ordinary termination process stops in the middle (it could happen when IMS does not respond to IIDR).      

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 13 2019
  • Future consideration
Who would benefit from this IDEA? As a customer I would be able to operate the IIDR on time, which is strictly required for banking industry.
How should it work?

 1) Proposed solution
     In the case STOP,ALL is entered RESPOSETIMEOUT function should work for CNTL service and when  the time is expired error message is issued. It is desirable that which part of the termination process takes too long time as a message text of the error message.


2) Benefits of the solution
    If the solution is implemented the operator can take the next way to terminate the server without waiting for long time.

 
3) Workaround if the solution is not implemented
   Customer will need to develop an automation process outside of the IIDR product in order to detect the hang situation. 

Idea Priority High
Priority Justification Since the server termination hang occurred in production at the customer site. Customer needs to change the daily operation ASAP.
Client Name Mizuho Bank
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