In a customer's production environment STOP,ALL command was entered to a IMS target server but the termination process hung. After 80 minutes passed STOP,ALL,IMMEDIATE was entered and the server successfully terminated. (The incident is reported by PMR 13009,69G,760, /Case #TS002543244)
The customer asked IBM to show the procedure to terminate the server more quickly, even when the ordinary termination process stops in the middle (it could happen when IMS does not respond to IIDR).
|Who would benefit from this IDEA?||As a customer I would be able to operate the IIDR on time, which is strictly required for banking industry.|
How should it work?
1) Proposed solution
|Priority Justification||Since the server termination hang occurred in production at the customer site. Customer needs to change the daily operation ASAP.|
|Client Name||Mizuho Bank|
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