IBM Data and AI Ideas Portal for Customers
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
Post an idea
Upvote ideas that matter most to you
Get feedback from the IBM team to refine your idea
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
IBM Employees should enter Ideas at https://ideas.ibm.com
Implementing a monitoring subsystem that supports Webhooks hooks for system monitoring would enable NPS to feed into enterprise SIEM monitoring systems like IBM Qradar, Moogsoft, AWS, AZURE. Adding a JSON event class with webhook support would put NPS in the class of 'plug and play; SIEM devices. It promotes basic monitoring of NPS from impractical, unsupportable to plug-n-play peer. It would provide mandated enterprise monitoring with full oversight of NPS of the NPS system. It could enable the NPS system to provide the monitoring system with notification of call home events which would enable Qradar, Moogsoft to automatically notify tools like servicenow with case information.
With support for multiple webhook request this interface could be used by Cloud Monitoring, Customer Monitoring and the NPS web console concurrently providing all stake holders with a single source of truth while streamlining the monitoring subsystem reducing development, QA workload and at the same time reducing. potential for mis understanding of system messages sent to support organizations.
FiServ has attempted to use the SNMP package provided with the NPS system, but find the information provided lacks FQDN, hostname, information supplying both IP and the FQDN of the system and augmenting it with the nzstats information would enable the automatoin of notifiations by the Monitoring system.