We need the focus to be trapped within the widget itself to accept tabbing around within the widget for accessibility purposes. There is currently no real workaround since the disabled enter button prevents tab priority assignment and cannot be tabbed to.
People with disability who opens up the widget to chat with the bot does not need to tab across the background of the webpage to come back to the chat, it will prevent them from using the text based webchat.
|Who would benefit from this IDEA?||As a customer with disability and they would benefit from this feature.|
|IBM's success depends on gathering feedback from customers like yourself. Aha Ideas Portal is the third party tool through which IBM Offering Managers gather feedback from customers such as yourself.|
|IBM is a global organization with business processes, management structures, technical systems and service provider networks that cross borders. As such, the information collected through Aha Ideas Portal (Customer Name, Customer Email Address) will be stored by them in the United States, and handled only as per IBM's instructions and policies. Your data (Name and Email Address) will NOT be shared with other IBM customers.|
|In order to safeguard your information in Aha, do not leave your workstation unattended while using this application, log off after using it, and print only if necessary. If you need to make a hardcopy, remember to pick up the print-out immediately, keep it under lock, and destroy it immediately when no longer needed.|
|NOTICE TO EU RESIDENTS: per EU Data Protection Policy, if you wish to remove your personal information from the IBM ideas portal, please login to the ideas portal using your previously registered information then change your email to "email@example.com" and first name to "anonymous" and last name to "anonymous". This will ensure that IBM will not send any emails to you about all idea submissions|