Skip to Main Content
IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Not under consideration
Workspace watsonx Assistant
Created by Guest
Created on Jan 9, 2020

Get the username or id of the sender in facebook messenger

Currently you support FB Messenger integration but there doesn't seem to be a way to find out who is interacting with the bot. Since the messages are one-to-one and sit in the sender's and bot (page)'s inbox, it would be great to get a unique id (even a random one) to identify the user and maintain a conversation.

 

Filling the person entity would be nice too - again, since the user's expectation is that they've already given permission to obtain their basic demographic information from facebook.

 

While you're at it 5 minutes timeout after which all context is lost seems to be too short. At least increase it for the standard plan if not for both that and lite.

 

This might also help with GDPR compliance